MasterTech Academy Support

Welcome to MasterTech Academy Support.

If you experience an issue with MasterTech Academy, have feedback, or would like to request a feature, you can contact support using the information below.

Contact Support

Email: developedbydresupport@gmail.com

Before Contacting Support

When reporting an issue, please include as much of the following information as possible:

Your macOS version
Your MasterTech Academy app version
The state selected in MasterTech Academy
The certification selected
The section of the app where the issue occurred
A brief description of what happened

Common Troubleshooting

If MasterTech Academy is not responding correctly, completely quit the application and reopen it.

Study progress, exam history, flashcard progress, notes, bookmarks, and preferences may be stored locally on your device so that your learning progress can remain available between sessions.

Certification and Licensing Information

MasterTech Academy is an educational and reference resource. It is not a government agency, licensing board, certification authority, or regulatory organization.

Licensing requirements, examination requirements, fees, exam providers, code editions, renewal requirements, reciprocity rules, and other regulations may change.

Users should verify current requirements with the appropriate official licensing, certification, or regulatory authority.

Privacy

You can review the MasterTech Academy Privacy Policy here:

MasterTech Academy Privacy Policy